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Covenant House Alaska Volunteer Spotlight

cha-devVolunteer Stories

Margaret’s Story

Margaret is a long-standing supporter of Covenant House Alaska. The story behind her involvement in our mission to end youth homelessness and trafficking isn’t typical. To start, Margaret’s story is wrought with hardship and tragedy. But ultimately, is a story of love and hope.

First, we asked why she wanted to support Covenant House Alaska, Margaret replied:

“If there had been a Covenant House when I grew up, maybe my life would have turned out differently.”

Margaret

Margaret’s story begins in a small town in Illinois at a time when information wasn’t readily available to those experiencing abuse. Especially crimes committed within the family. Even today, family abuse is underreported. Unfortunately, Margaret experienced these realities first-hand as she suffered in abusive relationships for many years.

She decided to escape and made her way to Alaska in 1983 in search of family support. She received a few mailers from Covenant House Alaska and immediately became interested in our cause.

Healing Through Helping Others

“I just wanted to be loved… and the best way to help yourself is to help others. It’s part of the healing process. I lost all of my kids. But I do have ways I can give to other children that I couldn’t give to my own. And nothing compares to their joy.”

Margaret

And that’s exactly what Margaret did. Next, she helped herself, through helping others, all while creating opportunities for herself through education. In 2000, Margaret received her high school diploma with a 3.5 GPA, and would go on to earn two more certificates in medical billing and veterinarian services.

Like many of the youth we serve, Margaret’s abusive relationships don’t define her. She has a compassion for people and animals that goes unmatched and has earned her a spot in the hearts of our youth. Margaret is an incredibly talented seamstress, and she shares her gift freely. Just recently, she started making and donating intricate laundry bags to be used at Christmas and other special occasions!

“There are so many opportunities to help. These kids aren’t looking for perfection; they are looking for someone who cares. Covenant House is vital to the young people in Alaska. When I was going through abuse, I needed a place like Covenant House Alaska. And these kids need all the help they can get. They need a safe place.”

Margaret

Not only does Margaret spend her free time serving others, but she has been providing vital services to the community on the frontlines of the pandemic as a grocery.

Volunteer Today

Thank you, Margaret, for your loyalty and support. You are truly a treasure in our community.

If you would like to volunteer your sewing abilities to make laundry bags (or offer other talents!), email volunteer@covenanthouseak.org

Q&A With Alison Kear – Executive Director Covenant House Alaska

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We sat down with Executive Director – Alison Kear for her thoughts on the pandemic’s impact on the residents and staff of Covenant House Alaska.

Q: Alison, it’s been awhile since we have been able to sit down and get a full run down of what’s happening at Covenant House Alaska. So… how have things been the last 6 months?

A: It’s a simple question with a complex answer. But when all is said and done, I’d say that we at Covenant House Alaska have learned more good during the COVID-19 pandemic than we have experienced bad. We have learned the importance of efficiency in our work, targeting processes and we welcomed opportunities to do our jobs better.

Q: How did you keep your residents and staff safe in those early days of the pandemic?

A: COVID-19 brought tremendous uncertainty in those early months when we didn’t know what was around the corner. I know for me personally, I felt the weight of responsibility in keeping 100 kids and 150 employees safe while dedicating efforts to keeping our doors open to the youth who need us.  As a result, we were one of the first emergency shelters in Anchorage to require mandatory testing of our youth and staff. We serve a population that statistically, is the demographic for asymptomatic patients. We needed to know our numbers and we needed to know where our challenges were.

To make this happen, our community partnerships were key.  We owe a huge thank you to Alaska SouthCentral Foundation, Alaska Native Medical Center, Alaska Native Tribal Health Consortium and the Anchorage Municipality Health Department for facilitating our regular testing. We have been fortunate to have minimal COVID-19 cases at Covenant House Alaska, and I believe it’s because we tested early and we continue to test often.

Q: What is the biggest opportunity to come from this pandemic?

A: I think the biggest opportunity we have as a society is to realize that every person, no matter their economic status, can add value to a community. People experiencing homelessness are all too often under resourced and under prioritized. Then, unexpectedly, a pandemic hits and we rely on every citizen to do their part. COVID-19 has affected everyone – it isn’t a socioeconomic issue. And at the same time, it was some of the least of us that provided for the most of us. I watched as our marginalized youth continued to show up to their jobs at grocery stores and gas stations day after day, putting themselves at risk in order to serve the community. So yes, expanding our ability as a society to look at a person experiencing homelessness or lower economic status and to see their value could be the best thing that can come from 2020.

Q: If you could tell the community one thing, what would it be?

A: I would just want everyone to know that heroes work at Covenant House Alaska. Honestly, I am humbled when I think about our workforce coming
to work every day, without fail, even when the world around us is unstable and uncertain. Putting their personal fears aside, they held our young people in such high regard and provided comfort and stability. Amazing young people continue to walk through our doors, and the heroes that work at Covenant House Alaska know that youth experiencing homelessness are worthy of love and are our future leaders.

Q: Funding is down at Covenant House Alaska. How have you relied on CARES Act money to continue services?

A: As an organization, we have led youth services with our innovative model of care. Because 70% of our funding is privately donated, we act with agility and can quickly navigate changing circumstances. I think because we have been able to provide our young people with the care they deserve, it gives a public perception that we have all that we need – and this just isn’t the case. We are ending 2020 using $500,000 of reserve money in order to continue services. But we also understand that our community of private donors are struggling – and the CARES Act has made the difference. We aren’t using CARES money to fill our reserve, we are using it to cover salaries in order to keep our doors open 24/7 to struggling youth. I have no doubt that those that have been privately investing in Covenant House Alaska will come back when the dollars are available. Alaskans are tough, and Covenant House Alaska has survived through economic oil crashes and much more over the last few decades. Our donors believe in our mission, and we will do what we can to hold them up until they have the resources to come back. But until then, the CARES Act is giving us the ability to stay afloat until we can operate under our previous model of private investors.  

Q: In light of 2020, what does the future care of Alaska’s most vulnerable population look like?
A: Individualized micro units in addition to the shelter beds that we offer. There are a ton of things that are on this A Street footprint that a young person can benefit from. In partnership with Cook Inlet Housing, we have plans to bring individualized micro units to our space allowing youth to have access to apartment-style living. For years we have been adapting and putting a strategic plan in place for this style of care, and COVID-19 has only illuminated the need. It isn’t good enough to have hindsight on 2020 – you have to have foresight that is 20/20. And what that means for this organization and myself is not giving up on what we know is needed for the safety of the staff and the safety of our kids. I never thought 65% of my week would be navigating a pandemic, but I would never take back what I’ve learned from COVID-19.

Q: Thank you so much for your time. Do you have anything you would like to add?
A: I just want to say thank you. Thank you to our partners and supporters who immediately offered services of mentorship, guidance, and support. This year is unlike anything any of us have experienced, and at Covenant House Alaska we couldn’t have done it alone. From no-questions-asked grants to donated PPE for our staff and youth, our partners leaned in and propped us up. Myself, my team, and the more than 200 youth we protected and have served during the pandemic are so thankful.

Employee Spotlight: Longtime Chief Operating Officer Takes Position with Covenant House International

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Meet Carlette Mack. Although, if you’ve interacted with Covenant House Alaska in the last 25 years you likely already know and love her. After receiving both her Bachelor’s in Psychology and Master’s in Counseling Psychology from Alaska Pacific University, Carlette started at Covenant House Alaska as an intern. At the time, her mother Mildred (whom Carlette affectionately calls MammaMack) was a case manager here at Covey. Carlette says, “I have always thought it was a beautiful blessing to follow in my mother’s footsteps through my career at Covenant House.” Over the years she has carried on her mother’s fierce legacy of excellence. Since starting in 1995, Carlette has worked her way to the top of our organization, having done just about every job here.

Carlette and her mother Mildred

Carlette has served as our Chief Operating Officer for 8 years, and now leaves behind her own legacy as she transitions into a position with Covenant House International as Senior Vice President of Operations. Carlette’s colleagues describe her as professional, fair, and understanding. One co-worker had this to say about Carlette as a respected colleague and confidante: “She is constantly busy and getting pulled in 19 different directions, but when you need her, you have her complete focus. She puts everything else aside.”

Carlette delivering a powerful speech at our 2019 Candlelight Vigil

It is bittersweet for all of us to see Carlette move on from Covenant House Alaska, but we could not be more proud of her. She will always remain a part of our CHA family. For that reason, we have dedicated a new annual award to be recognized in her honor – the Quiet Thunder Award. Carlette has always been known as a bit of a “quiet storm” because she is tough and relentless, but she also carries herself with poise and quietude. 

Carlette’s own mantra is, “I maintain the power to define who I am” and this year’s Quiet Thunder Award recipient Titiana Jordan (Tati) exemplifies this same sense of personal power. Those who work closely with Tati agree that she is a self-assured and empowered individual. In the middle of chaos Tati remains calm and collected, and tackles any crises with confidence and ease. We are so amazed by both of these incredible women.

Carlette, we look forward to watching you continue to grow at International and congratulations, Tati!

August Cornerstone Donor Spotlight: ConocoPhillips Alaska

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ConocoPhillips’ heritage dates back to 1966 in Alaska with the discovery of the largest oil field in North America – and today with 1,100 employees is Alaska’s largest oil and gas producer.

Helping improve the quality of life of the Alaska community is a fundamental value of ConocoPhillips and its employees. That belief is shown through actions at the top. President Joe Marushack was concerned about homelessness in Anchorage and took a seat on the Mayor’s Homelessness Leadership Council in 2018. He was also the Chairperson for the United Way campaign in Anchorage in 2019 helping raise funds city-wide for many worthy causes that help people regain their footing on life. ConocoPhillips Alaska and its employees have given more than $1 million a year to United Way in Alaska for 17 consecutive years. Additionally, the ConocoPhillips Alaska food drive is the largest in the state and has provided 4 million meals over the last eight years.

As a cornerstone donor, ConocoPhillips Alaska has been a long-standing supporter of Covenant House Alaska. In 2019, they donated $53,300 and in 2020, $80,000 was funded.

Every year at Covenant House Alaska we host an event to spread awareness around youth homelessness by asking community members to give up their beds for one night, raise funds, and sleep outside. Last year, several ConocoPhillips employees participated in the Covenant House Sleep Out and spent an Alaska winter night outside. While they had warm sleeping bags and a tent, they gained a firsthand experience of the harsh weather conditions that young people face living on the streets. With a matching grant, ConocoPhillips Alaska helped raise $90,000 in the most recent Sleep Out.

“The Sleep Out moved me most when local youth shared their personal stories of triumph,” said Megan McKay, Public Affairs Specialist. “Hearing their first-hand experiences with homelessness and what drove them to be in those situations moved me beyond words. The clients of the Covenant House are brave, resilient, and it was an honor to sleep out on their behalf.”

ConocoPhillips continues to show their support for us and our residents because they believe what we believe: Everyone deserves a chance to succeed. And that young people, down on their luck, are worth investing in.

ConocoPhillips Alaska has a simple message of success for our residents:

Make a plan toward who you want to be. Learn what skills you need to learn and find people who are doing that job and ask for help. Realize more opportunities open up as you try new positive things. Sharpen your mind by reading and always be curious and work hard. Your future is valuable and worth spending time on. Above all, believe in yourself, or lean on people who do, until you believe that you matter.

If your organization would like to know more about how to become a cornerstone sponsor of Covenant House Alaska, please contact Chief Development Officer, Joe Hemphill, at jhemphill@covenanthouseak.org

Transformation Tuesday: Making Progress in a Pandemic

coveyhouseOur Youth

Every Tuesday, we like to share transformation stories of the youth here at Covenant House! This way, our partners and supporters can see how we make a difference together. No matter how big or small the accomplishment, we celebrate every step forward. Today’s transformations come out of our Rapid Rehousing Program:

Amidst COVID-19, experiencing homelessness has certainly been a roller coaster for many at Covenant House Alaska – sorrow and joy, confusion and clarity, pity to perseverance. From shelter lock downs to shelter transplants, changing policies to reduced work opportunities, the pandemic has obscured the path forward for many of Alaska’s most vulnerable youth. What’s incredible is that through all of the uncertainty, we continue to see transformations and progress. All of this is because of the resilient nature of our youth, and our compassionate staff who continue to show up for them every day.

Covenant House’s Rapid Rehousing Program (RRH) is aimed at helping young adults gain momentum as they transition into independence and out of homelessness. To maintain this momentum, employment is a necessary element in their journey; considering the events of early 2020, this has been very challenging. 

Read More about Covenant House’s impact during the COVID-19 pandemic

However, despite the limited job market, two youth in the Rapid Rehousing Program gained employment; one working at a local pizza shop and the other at a downtown gift store. By doing so, they have taken the necessary steps toward keeping their apartments when their time in the Rapid Rehousing Program comes to an end.

Another one of our youth, Jared, entered our Rapid Rehousing Program in May and immediately attacked his goals and ambitions. In order to stay ahead, Jared used his stimulus check to pay in advance for three months of rent. He has been diligent at work and has been dedicated to making all of his appointments (a hard task for any adult!). He even recently purchased his first vehicle. Jared’s hard work and commitment to his independence despite experiencing homelessness is truly inspirational.

While the pandemic has changed how we provide services and made things more challenging for youth experiencing homelessness, these transformations illustrate how we can continue to move forward even when it seems like the world is at a standstill.

Thank you to our partners and friends in the community who have continued to show your support to our cause. We couldn’t make an impact without you, your contributions, and your time. 

Interested in learning how you can help? Click here

July Cornerstone Donor Spotlight: Cook Inlet Housing Authority

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At Cook Inlet Housing, we truly believe that everyone has value and everyone matters—you matter. Never give up on your dreams, we believe in you!

Carol with Maureen Moore at the 2019 Candlelight Vigil

Established in 1974, Cook Inlet Housing Authority (CIHA) builds, owns and operates affordable housing in the Cook Inlet region of Alaska, helping to stabilize families, individuals and seniors by giving them a strong foundation for self-sufficiency and success. Their important work also supports healthy, safe and strong neighborhoods and community; to build opportunities that allow the community to thrive, they create dynamic partnerships with many other local organizations.

CIHA believes in supporting community partners who are addressing critical issues around housing insecurity, self-sufficiency skill building and ending homelessness, through partnership, capacity lending and financial support. Currently, their organization employs 180 Alaskans, some of whom support Covenant House Alaska in different ways.

Carol Gore, president and CEO of CIHA, is the current Vice-Chair of the Covenant House Alaska board. Carol has participated in the Covenant House Alaska Sleep Out: Executive Edition, raising money for youth in need and sleeping outside in solidarity with those experiencing homelessness. Sezy Gerow-Hanson, the Director of Public and Resident Relations at CIHA, has been serving on the Fire & Ice Ball Planning Committee for the past several years, bringing great ideas, positivity and enthusiasm to every meeting! Shawn Holdridge, Building Systems & Energy Sustainability Manager at CIHA, supports Covenant House by providing Project Management consultation. In addition to the service of these individuals, as an organization CIHA provides an annual subgrant to support the mission of Covenant House Alaska.

Carol Gore Sleeping Out

“As an Alaska Native organization, Cook Inlet Housing looks to our elders for guidance and wisdom and we look to our youth for the future. Covenant House Alaska plays an important role in supporting youth who are struggling and experiencing homelessness. The guidance and care provided by Covenant House is a positive, life changing experience for the youth who find themselves in need of help and sometimes in dire situations. We are grateful for a community partner like Covenant House,” says Carol Gore, “we support Covenant House so that Covenant House can support youth with meaningful programs to help them succeed.”

Shawn and Sezy at Fire & Ice Ball

If your organization would like to know more about how to become a cornerstone sponsor of Covenant House Alaska, please contact Chief Development Officer, Joe Hemphill, at jhemphill@covenanthouseak.org

LGBTQ Youth Homelessness—Why It Matters and How You Can Help

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Imagine being a young person who, after coming out to your parents as LGBTQ (Lesbian, Gay, Bisexual, Trans, Queer) or even after trying to discuss your sexuality, is told to pack your bags and get out. Imagine being a target for violence in your family home, and having no choice but to leave to protect yourself. The people who are supposed to love you the most are giving you no choice but to leave the place you know best and you don’t have much money at all. Where would you go? Who would you call?

A child should never have to experience homelessness and a parent’s love for their children should always be unconditional. Unfortunately, many kids do become homeless after being disowned by their parents when they don’t live up to expectations—this can be anything from making poor grades or questioning certain beliefs to not looking the “right” way or identifying as LGBTQ. In certain situations, the parents are not able to stop siblings from enacting violence in the household due to same reasons. As a result of family rejection, discrimination, criminalization and many other factors, LGBTQ youth represent as much as 40% of the homeless youth population. LGBTQ youth are 120% more likely to be homeless than their non-LGBTQ peers, which is an alarming disparity.

Each day, the average teen is constantly learning more about themselves and making decisions that will shape who they will be tomorrow. They are still developing social-emotional intelligence and learning to fit in at school; it is not an easy time for all young people—many youth face bullying at school, but LGBTQ youth are more likely to be bullied. It is this discrimination that leads to other issues, like a higher likeliness of alcohol and drug abuse. Only 37% of LGBTQ youth report being happy compared to 67% of non-LGBTQ youth. 80% of LGBTQ youth believe they will eventually be happy, but almost 50% believe they would have to leave their hometowns in order to be happy.

With each incident of physical or verbal harassment, the risk of self-harm increases 2 ½ times. Many LGBTQ youth also end up missing more school than non-LGBTQ youth because they don’t feel safe there. This leaves these youth feeling hopeless and wondering why their school officials are not doing more to help them feel safe and protected. Not only is this a sensitive time developmentally for people at this young age, the added pressures of the COVID-19 pandemic and the Black Lives Matter Movement, have exacerbated the issues that are already prominent in the lives of LGBTQ youth, especially BIPOC (Black, Indigenous, and People of Color) LGBTQ youth.

Homelessness is another issue that adds stress and stigma to young people’s lives. Anchorage’s LGBTQ youth, including those who live at Covenant House and otherwise, are yearning for connection with other young people in safe spaces where healthy activities are facilitated, like craft nights, book clubs, important discussions, and writing workshops. They want spaces where they are seen and heard to talk about the police brutality, racial violence, and discrimination people are experiencing locally and throughout the country. They want to take action in their community. It is now more important than ever to protect these young people and show them support, to provide these spaces, to listen to what they have to say, and to make sure they have visibility and amplification.

To make positive choices and develop a sense of confidence and self-love, these youth need acceptance from adults and supportive mentors who believe in them and their futures, whether it be their parents, grandparents, teachers, or a CHA employee. They need someone who will listen to their concerns as soon as they are ready to talk about them. They need affirmation. Did you know that calling youth by their correct pronouns can lower their risk of suicide by up to 80%?

Check out the resources below to get help, get educated, or to get involved in this important work.

If you are a youth who needs to talk to someone, here are some resources for you.

Covenant House Alaska, a non-profit providing immediate needs to youth as well as many other resources to independent living. Need Help Now? Call the Outreach Team: 907-887-4611

Crisis Text Line: TEXT 741741 https://www.crisistextline.org/

The Trevor Project, a support network for LGBTQ youth providing the nation’s largest crisis intervention and suicide prevention services: Call 1-866-488-7386 to talk with someone now. www.thetrevorproject.org

The Pride Institute: facility that offers a residential treatment program, including psychiatric care for depression, anxiety and other needs. www.pride-institute.com

The GLBT National Help Center: Provides multiple resources and access to a hotline and youth chat line. www.glbtnationalhelpcenter.org

The Association of Gay and Lesbian Psychiatrist—Provides numerous resources for LGBTQ people, including a directory of LGBTQ-friendly therapists. www.aglp.org

Aurora Pride, providing a safe space for Indigenous lesbian, gay, bisexual, transgender, queer and Two-Spirit (LGBTQ2S) people to share stories in a supportive environment. Facebook Private Group.

Families, Friends, and Allies Resources to Get Educated

Human Rights Campaign, find all the up to date information about LGBTQ issues www.hrc.org

Human Rights Watch www.hrw.org

National Youth Advocacy Coalition www.nyacyouth.org

Parents, Families and Friends of Lesbians and Gays www.pflag.org

If you are someone looking for ways to support local LGBTQ youth:

Choosing our Roots, a non-profit looking to safely house homeless LGBTQ youth in Anchorage, Alaska. http://www.choosingourroots.org/

Volunteer Spotlight: Rights of Passage Mentor, Ginger Kane

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Ginger became an ROP mentor 4 years ago in 2016. After finishing college, Ginger moved back to Anchorage, had two kids and began working in the oil industry for BP Alaska. At Christmas time, BP organized a volunteer event at Covenant House Alaska to help wrap gifts. It was during this event that Ginger met Holly Payne, our Volunteer Coordinator. “Talking with Holly, I was able to learn about everything going on at Covey and all the ways I could become more involved,” Ginger says, “I’ve always enjoyed working with kids. I used to coach girls’ soccer teams, so being able to give feedback in a helpful and useful way is something I felt confident in. It was a good fit for me at that time in my life. So I applied to become a mentor and began spending one day a week at ROP.”

For her weekly visits to ROP, Ginger would choose a recipe, purchase the ingredients, and then cook meals with the youth in the evening. Ginger loves cooking with the kids, no matter if lots of kids come to help or if it ends up being one on one. “I remember one kid who had never cracked an egg before and when he did it, he was so proud, which was really cool to see. Sometimes the kids would recommend a recipe and we would work through it together, which can also be a great experience for them to see that even adults don’t always know what they are doing!” Ginger laughs. “It’s also an opportunity for them to share knowledge if they have it, like if they know how to slice an onion perfectly or have a trick to preparing certain foods. Being able to focus on cooking takes off the pressure to talk about anything specific at once. It has helped break down any sort of initial barriers to connecting.”

Over the past four years, Ginger has collected many memorable moments and has spent time with several youth. What she enjoys most about spending time with the youth is giving them a space where they can feel safe and relax. One moment in particular that stands out to Ginger is when she took two young men from ROP hiking who were normally pretty subdued and quiet, “Once we made it to the top of the mountain, they were just so excited, going on and on about how cool it was and how they were going to run back down. You could just really tell they were able to let go of their worries up there. I loved being able see them feel a bit more free and to be able to provide that.”

Another moment that has stuck with Ginger was seeing the transformation of a young lady who would come in each week to help cook. “I could tell that she was going through some struggles in her life and just seemed unhappy and stuck, and then she got a job and every day that I saw her afterwards, she was just really happy and eventually she was graduating the program and moving into her own place. I sat down with her and let her know that she was doing so great. She explained that she had watched her friends doing awesome things and then one day, she realized that the only thing stopping her from doing awesome things was her. It just clicked for her and she realized that she was in control of her life in ways that she might not have been previously. Watching her grow and then to really see her fly was just so awesome.”

Ginger’s favorite thing about being a mentor is her ability to be a listening ear for the youth and be someone who can congratulate them when they do something good. She strives to be someone they can trust and someone who can give useful feedback. She has been paired with five specific youth over the years, but she finds that her individual mentee relationships with youth are just as impactful as the time she spends with the group. “Watching these kids contend with their struggles and seeing that they can acknowledge that something hard has happened in their lives but then they have the strength and courage to move on is truly remarkable. I get a lot of energy from the kids—after a day of work being an adult, it’s so fun and refreshing to get with the kids. They’re all working on different things and it’s great to hear about their accomplishments.” Ginger finds that learning the best way to speak with each youth and figuring out what will be most helpful for them is the most challenging thing about serving as a mentor, “You really have to know how to be constructive and figure out how to give positivity. They’ve had enough judgement and criticism in their lives, so I’m always sure to really get to know the kids and learn the best way to approach them and meet them where they need to be met.”

Even through the difficulties of COVID-19, Ginger has stayed as involved as possible, joining the monthly virtual mentor activity nights and now, as mentor activities transition back to in-person, they figure out safe things to do outside. Ginger just recently was paired with a new mentee and they have been enjoying walks outdoors.

Physical Distancing Scavenger Hunt Mentor Night Activity!

Having someone like Ginger who cares deeply about the youth and really embraces the role of a mentor is such a wonderful asset to have for our Rights of Passage program, where kids are trying to learn everything they need to know in order to support themselves and are building outside networks that can help them remain independent, employed, and housed once they graduate. Her commitment to being a consistent source of encouragement and support for the youth will continue to make a positive impact on our youth for years to come.

About Ginger:

Ginger is an Engineer at work in the oil industry. Her favorite thing is being outside, hiking and biking mainly. Instead of taking a car to work, she likes to bike! She has a 5 and 7 year old who are now at the point they can join alongside her on outdoor adventures. She loves that COVID-19 has led to being able to spend more time with her family!

If you are interested in learning more about mentoring or other volunteer activities, go to https://covenanthouseak.org/volunteer/

Monthly Cornerstone Donor Spotlight: TOTE Maritime Alaska

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Commitment to the Communities We Touch

TOTE Maritime Alaska, formerly Totem Ocean Trailer Express, is a part of the Saltchuk Family of companies. They have been keeping Alaska supplied for nearly 45 years by cargo fleet shipments twice weekly from Tacoma, Washington to Anchorage, Alaska. But shipping is about more than reliable delivery, it’s about people

The TOTE team is dedicated to efficiency, integrity, exceeding customer expectations, and meeting community needs. At the same time, they are equally committed to the happiness and wellness of their employees—currently they have 35 employees working in Alaska. TOTE seeks to support key initiatives in Alaska and Washington, focusing on four areas: Safety, Environment, Community, Health & Wellness. 

TOTE’s aim is to strengthen the communities in which their employees live and to serve through strong relationships. Included in their giving commitment is a strategy to support and promote employee engagement through volunteer opportunities with non-profit partners, such as Food Bank of Alaska, Camp Fire Alaska, and Covenant House Alaska. TOTE has been supporting Alaskan communities since they began serving our state by donating at least 1% of all yearly earnings. Additionally, TOTE donates millions of dollars per year through in-kind shipments to non-profit organizations. Not only does TOTE engage in monetary giving, individual employees also donate time, energy, and their expertise.

Grace Greene, President of TOTE Maritime Alaska, serves as a board member of Covenant House Alaska and Alex Hofeling, VP and Alaska General Manager, is a mentor to youth in our transitional living program, Rights of Passage. Both of them have participated in our Sleep Out: Executive Edition, raising money for youth and showing their solidarity and support by sleeping outside in the cold of November. Over the years, TOTE volunteers have helped support Covenant House by assembling furniture for young women and children in our Passage House program and joining together with their customers during the United Way Day of Caring to plant flowers and help with landscaping.

“One of the most important things to our company is giving back to the communities that we serve,” Greene says, “We really take pride in that.” TOTE believes in the mission of Covenant House Alaska because, “Safety is at the forefront of everything we do at TOTE. Supporting Covenant House means that our local youth have a safe place to call home and it provides them with resources to improve their living situation so that they can become independent and successful.”

If your organization would like to know more about how to become a cornerstone sponsor of Covenant House Alaska, please contact Chief Development Officer, Joe Hemphill, at jhemphill@covenanthouseak.org

Volunteer Spotlight: John Beaton

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John Beaton is a passionate guitar player who has been volunteering at Covenant House Alaska since December of 2017. Once a week, he comes to the Youth Engagement Center to spend time with youth in the music room, teaching them to play the guitar. “I didn’t know what to expect when I started, but it’s been such a rewarding experience. There are times when I have a lot of kids come in and then some weeks, no one comes in. Some of the kids have playing skills already while others have never even picked up a guitar.” John wanted to get involved with youth initially because he was interested in becoming a teacher and thought it would be a good step in that direction. 

John first heard about Covenant House when an old boss of his mentioned it in passing  Since he had been wanting to volunteer his time, he did an online volunteer match to find different opportunities. He was matched with Covenant House, “it was as if it was fate,” John says, “part of the reason I wanted to volunteer by offering guitar lessons is because I struggled for about two years with really bad rheumatoid arthritis; I could barely move my arm. It was when I started playing again that Covenant House popped up in my email through the volunteer match website.”  

When John comes in to volunteer, he meets the youth where they are at—whether they have never picked up a guitar, or if they already know basic chords, or even if they don’t want to actually play but just want to have a conversation. He has written songs with some of the kids, which he says always inspires him to keep playing in his every-day life. If a youth has never played before, he will show them a couple of simple techniques. “The go-to song that I teach new players is “Hurt” by Johnny Cash because it’s only a few chords. I love to pull the song up on Spotify and let them listen so that they can hear themselves playing next to Cash. They really enjoy that. Depending on their ability, there are some kids who will play Metallica with me. It’s pretty neat because it takes me back to my own youth—those were songs I used to play when I was their age. Even though I’m much older than them now, we can connect through music. I’m often surprised at how many different kinds of music the kids know!”

When John reflects on his most memorable moments, he thinks back to when he started, 

“in the first couple of months, there was a kid who played the piano. They already had some music they were working on writing. I was able to help them figure out different arrangements—I would record it, take it home, and see what I could do with it. That really inspired me and kept me coming back. There was another youth who had just started to fumble around on guitar. Each week he would come in and we would play for about an hour. He got pretty good. Watching him develop his skills was pretty neat.” 

John says he feels appreciated every time he comes in, “never once have I gotten a birthday card from my employers, but CHA has sent me one every year!” Even though there are some weeks where no youth come in to play with him, John loves coming in for his visits because he has never met an unfriendly person; the staff is always great and the youth are usually really nice and appreciative. As a dad whose routine includes going to work and spending time at home, John says it’s nice to break it up and interact with people and he’s happy to be able to help other kids. “On a personal level, you know, my kids know that I go down there to volunteer and always want to come with me. I hope that, even though they are still young right now (three under 11), that it will rub off on them and they’ll still want to volunteer when they become old enough.”

John plans to continue offering guitar lessons at the Youth Engagement Center for the foreseeable future. Many youth look forward to his visits each week and they love the opportunity to play music with someone from the community. They always feel supported by John’s presence as an instructor and comforted to know that someone cares about them enough to volunteer their time and expertise. Both youth and staff at CHA appreciate John’s flexibility and commitment to his volunteerism.

John and one of his kids having a jam session during quarantine.